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Women’s Aid launches new 24hr freephone helpline

Minister Katherine Zappone officially launches extension of National Freephone Helpline


Written by Michelle O'Connor and posted in news


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Today is a big day for Women’s Aid, which is launching a number of schemes and campaigns. The Women’s Aid National Freephone Helpline was opened in 1992, and has been operating for 12 hours a day since then. However, in January 2016 it was extended to a 24 hour service. Since its introduction, the organisation has answered 1,957 calls during the ‘out of hours’ service. This means the organisation gets 41 calls a day from women seeking help from domestic violence.

On 5 September, Minister Katherine Zappone officially launched the extension of the Women’s Aid National Freephone Helpline. 

Women’s Aid also launched a newly designed website and a public awareness campaign. “The Violence Doesn’t Stop, We Won’t Stop” campaign is to highlight the dangers of domestic violence, and encourage women to seek help by calling the 24hr National Freephone Helpline.

Speaking at the launch, Director of Women’s Aid, Margaret Martin, spoke about the importance of a 24hr support network for women living in abusive relationships who need help. The new phoneline is estimated to cost the organisation roughly €75,000 per year and in light of the charity losing 20% of its governmental funding in 2015, there is a call for donations from the public to help women and children living with abusive partners.

Anyone who wishes to donate to their service can do so online or by sending donations directly to Women's Aid, 5 Wilton Place, Dublin 2. You can also text ACTION to 50300 to donate €4 to Women’s Aid. 

If you have been affected by domestic violence or abuse and need help, call the helpline at 1800 341 900

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Published September 5th, 2016
Last updated September 21st, 2016
Tags domestic violence helpline violence against women
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