Skip navigation and jump to content
Welcome to Ireland's Youth Information Website
Follow us
Facebook Twitter Instagram YouTube Snapchat

Accessibility Options

High Contrast Text Size

Know your rights: my rights when buying gift vouchers

Evelyn takes a look at some issues you might not be aware of when it comes to vouchers


Written by Evelyn Coffin and posted in life


Share this article -

Gift vouchers and gift cards can be very convenient gifts, both to give and to receive, but they can also be a little bit tricky to keep track of. Here’s what you should remember when buying or using gift vouchers.

Know where and how to use it

Some gift vouchers can be used in one specific shop, a chain of shops, or a wide range of shops (for example a shopping centre). Before you buy, you should make sure the voucher can be used by the person you’re giving it to.

Read the terms and conditions

This one is so important! These can tell you:

  • Where the voucher is viable
  • What the expiration date is - if there isn't an expiration date on the voucher you can ask the shop, expiration dates vary widely, so it’s important to know yours so you don’t lose out
  • What you can do with money left over on the voucher - some stores will give you small change, or have partial encashment policies, which means they’ll give you what’s left over
  • If there are any maintenance fees - some gift cards, especially, charge a monthly maintenance fee, and if you don’t use up the card soon enough your balance will be gone.

What happens if you lose a voucher

The shop doesn’t have to replace your voucher, so you should keep it safe, just like you would cash. However, if the voucher was made out specifically in your name, it’s possible they’ll be able to write you a new one, and cancel the first one.

If the shop closes

Where gift vouchers can get tricky is if the shop they’re for goes out of business. When this happens, people with gift vouchers to that shop become unsecured creditors. If this happens to you, you should find out if there’s a liquidator, and register your claim for the amount of the voucher. You’ll get paid after the other creditors, such as banks and the shop’s staff, and it may be difficult to get your money. This is why it’s always best to use up a gift voucher as soon as you can.

Share this article -

Published April 4th, 2016
Last updated June 20th, 2018
Tags rights your rights money
Can this be improved? Contact editor@spunout.ie if you have any suggestions for this article.

Need more information?

Request to speak with a youth worker in your area over the phone, by email or text. They may be able to assist you by providing further information specific to your needs.

Youth Work Ireland - Crosscare - YMCA

Contact via: Phone E-mail Text
By clicking submit you agree to our terms and conditions. ​Please note that this service is run by Youth Work Ireland and Crosscare​.​ E​nquiries are not handled by SpunOut.ie directly.
Jump to related articles
Was this article helpful?