FAQs

In 2023, spunout had over 1.5 million website sessions. In the past four years, Text About It has engaged in over 210,000 text conversations with young people.

We regularly signpost young people to services like yours for more support, so it is crucial that we keep your information as up to date as possible.

Any field on the online form with an asterisk* is a required field to be filled in by your service. Everything else is optional and only needs to be included if it is related to your organisation. Please fill out as many fields as possible for your organisation so that our records can be complete and accurate.

If you have questions, you can contact [email protected] for more support. We can give you assistance through this email or arrange a call to give you a quick demonstration of the system.

We aim to review and action any updates to the directory within 3-5 working days.

spunout staff proofread and approve all services and organisations which contain information provided by the services themselves. 

Services and resources are selected based on spunout’s Resource Inclusion Policy, which requires services to be vetted and meet certain quality standards. These standards include criteria such as:

• Being a recognised Charity or State Body
• Having clear funding streams
• Being in line with spunout’s ethical standards and values
• All services listed must be free or low-cost and GDPR-compliant. 

If you do not see a certain service listed, it may be that it does not meet our criteria.

Unfortunately, you will receive updates if there are updates to be made by your organisation. If you do not update your organisation information, it is in danger of being removed from the directory. If you are receiving updates from the database that are not about your organisation, please contact us at [email protected]

• spunout is Ireland’s youth information and support platform, working towards an Ireland where all young people are supported and empowered to thrive. spunout has a range of free, accessible and services that are there for you whenever you need them.
• spunout academy is a free online learning space for building knowledge and skills that support your mental health and emotional wellbeing. The academy contains a collection of interactive learning courses designed to build knowledge, understanding, and skills that help you cope with a range of social, environmental and personal issues that can impact your mental health.
• spunout navigator by spunout is a free mental health signposting tool that provides you with information, services and support approved by experts and tailored to your personal needs.
• Text About It is a free, anonymous, 24/7 messaging service providing everything from a calming chat to immediate support for our mental health and emotional wellbeing.
• Youth Information Chat is a free, one-on-one chat service available weekday evenings for information, advice and guidance. Professional Youth Information Officers answer questions on topics like accommodation, education, employment, social protection and more.