112 Emergency Call Answering Service (ECAS)
- Website
- Helpline
- Helpline Hours
24/7
Description
112 is the “Single European Emergency Number". It works in all EU countries and can be used to call for help in an emergency. In Ireland, 112 and 999 exist equally and run in parallel. Regardless of which number you call in Ireland, there will be no difference and the call will be handled in the same manner.
112 or 999 should only be called when there is a risk to life or property, where there is a crime being committed or the prospect of a crime being committed or when a person feels their personal safety is being threatened.
If you are in any doubt however, call 112 or 999 and don’t presume someone else has.
Who does your service help?
Anyone in need of emergency services such as: Fire Service, Garda (police), Ambulance or Coast Guard (for emergencies on water).
How can people access your service?
Call 112 or 999. If you are unable to make a voice call due to a speech or hearing impairment or other situations where a voice call might not possible, you can text 112.