Transparency Report

About Us

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Everything you should know about us

At spunout, we believe in being transparent and accountable to our readers, donors, funders and the public.

This page aims to present the facts and figures behind spunout’s activities in a clear, readable format.

If you have any queries about any of the below you can contact us at [email protected] or by phone on (01) 675 3554 and we’ll get back to you as quickly as we can.

Our Governance

spunout aims to be at the forefront of best practice in openness and transparency. Our Board of Directors and staff team are fully committed to the highest standards in corporate governance.

We are in full compliance with the Governance Code for Community, Voluntary and Charity Organisations in Ireland. Our signed statement of compliance with the Governance Code can be found here.

As we have been chosen to be assessed as a ‘Type C’ organisation, spunout strongly welcomes robust engagement with our stakeholders to ensure we are constantly in compliance with the letter and spirit of the Code’s principles. We will always make it a priority to address any and all shortcomings to our governance structures as promptly as possible.

Our 2018-2020 Strategic Plan can be viewed here.

Our Reach in 2020

spunout had just over 1.9 million unique visitors in 2020, up 8% on the previous year.

In total, our site was visited approximately 170,000 times a month for a total of 2.3 million visits throughout the year. September 2020 was the single most successful month in our history, with more than a quarter of a million site visitors.

Overall, 3.2 million pages of spunout content were read in 2020.

Our largest source of website traffic in 2020 was from Google search (61% of visits), with a further 335,000 coming from Google Ads and 309,000 from social media – half of which was from Snapchat and a further third from Facebook.

Our Reader Satisfaction in 2020

Every year, spunout carries out an anonymous survey of our readers to see how well we’re doing.

In 2020, 1,446 respondents completed the survey:

  • 99% are satisfied with our language and tone
  • 98% are satisfied with the relevance of our content
  • 97% are satisfied with the quality of our content
  • 94% are satisfied with our social media presence
  • 94% felt informed by spunout
  • 85% felt supported by spunout
  • 77% agreed that spunout had helped them make more informed decisions

Some feedback from our readers in 2020:

“spunout has helped me with coping mechanisms and definitely has made me more aware of where I can seek help if I need it”

“I have sent spunout articles to my family about mental health so that they may be better equipped in dealing with other family members who are struggling.”

“spunout starts conversations. Gets me and my friends thinking and discussing different things that may affect us and our peers. This helps us become educated.”

“spunout helped me at the lowest moment in my life. It gave me hope.”

Our Top 20 Most Read Pages of 2020

  1. The effects of social media on mental health – 89,319 readers
  2. What to do if your partner doesn’t want to have sex – 83,658 readers
  3. How to care for self harm wounds – 48,809 readers
  4. Are house parties allowed during COVID-19? – 42,119 readers
  5. What are the current COVID-19 restrictions in Ireland? – 42,119 readers
  6. Applying for a student grant from SUSI – 37,613 readers
  7. Jobseeker’s Allowance and Jobseeker’s Benefit – 36,222 readers
  8. 10 facts about climate change – 36,178 readers
  9. Get anonymous support 24/7 with 50808 – 35,972 readers
  10. What happens if you get caught with drugs? – 34,209 readers
  11. Your rights and the Gardaí – 32,157 readers
  12. Which free STI Clinics are open in Ireland? – 30,457 readers
  13. Fine Gael vs Fianna Fáil: what’s the difference? – 30,219 readers
  14. The difference between the combined pill and the mini pill – 29,735 readers
  15. Everything you need to know about the driving test – 29,447 readers
  16. Everything you need to know about your penis – 24,427 readers
  17. How do I know if I am gay or lesbian? – 19,509 readers
  18. Who qualifies for Carer’s Allowance? – 19,414 readers
  19. How to control premature ejaculation – 17,458 readers
  20. What should I do if I receive unwanted sexts? – 17,403 readers

Our Finances in 2020

In 2020, Community Creations CLG (the charity that operates spunout) spent €2,025,658 out of a total income of €2,167,917. This has resulted in a surplus of €142,259 which will be put towards building up financial reserves for operational expenses.

The largest part of our spending was on staff-related costs. As an information hub, our main cost is employing the team of people who keep spunout full of content, run our information campaigns, and advertise the service to new readers.

Annual Financial Statements

We’ve provided our audited Director’s Report and Financial Statements for 2020 to the Companies Registration Office and they will be available for download soon.

spunout and the Triple Lock Standard

spunout is a triple-locked member of the Charities Institute Ireland. This means we are committed to best practice in transparency, accounting, fundraising and governance.

As part of meeting the standards of the Triple Lock, our Board of Directors has signed up to the Guidelines for Charitable Organisations on Fundraising from the Public. We are also in full compliance with the Charity SORP in our accounting, and have been working hard to ensure we always meet the standards of the Governance Code.

SORP

The Charities Statement of Recommended Practice (SORP) is a set of best practice guidelines for how charities should prepare their annual accounts and report their finances. Compliance with the SORP obliges a charity to provide a very high level of information about its operations and to prioritise transparency and accountability in its financial management.

spunout is among the 9% of charities in Ireland preparing their accounts using SORP.

Our Fundraising Principles

Our signed copy of the Statement can be viewed here.

We have produced a Donor Charter outlining our commitment to users, donors and funders, which can be read here.

spunout’s Benefacts Profile

You can access our Benefacts.ie profile here.

Our Staff

Our highest earning member of staff is our CEO, who was paid €75,000 in 2020.

No employee was paid more than €75,000 or less than €24,000 per annum.

You can find a list of our current staff members here.

Our Board of Directors

All Board members are entitled to be refunded for vouched expenses associated with attending our Board meetings, of which there are no fewer than six per year.

There were no Board expenses claimed in 2020.

You can find a list of our current board members here.

spunout Action Panel

The spunout Action Panel is a group of 130 young people from all over Ireland who play a pivotal role in our governance structure and ensure our service and message stay relevant to the people we serve.

You can find a list of our action panel members here.

Funders

Our main funders in 2020 were:

  • The Health Service Executive (HSE) which has funded our work through a Section 39 grant every year since our foundation
  • The Department of Children, Equality, Disability, Integration and Youth via the City of Dublin Youth Services Board through the Youth Information Centres scheme
  • The Department of Children, Equality, Disability, Integration and Youth via Pobal through the Youth Services Grant Scheme
  • Pobal through the Sláintecare Integration Fund
  • Rethink Ireland through the Innovate Together Fund

Legal Entity

spunout.ie is a registered trading name and project of Community Creations CLG.

spunout is currently one of two projects being run by Community Creations CLG, along with 50808.

Stewardship

spunout recognises the vital role of stakeholder stewardship in ensuring our commitment to good governance. Any stakeholder wishing to act as a steward in reviewing or monitoring our commitment to the Code will have the full support of spunout throughout their engagement. You can read the Governance Code’s guidelines for effective stewardship, including how to rank our level of compliance.

Any enquiries on the issue of stewardship and spunout may be directed to [email protected].

Complaints

spunout takes all feedback seriously, especially complaints. If you have a comment about any aspect of our work, including fundraising, you can contact Community Creations CLG by email, phone or in writing.

Please give us as much information as possible and let us know how you would like us to respond, providing relevant contact details for yourself. We aim to respond to all complaints within five working days.

You can email us at: [email protected]

You can phone us at: 01 675 3554

Or you can write to us at:

Complaints

spunout

Sean MacBride House

48 Fleet Street

Dublin 2, D02 T883

If you make a complaint relating to fundraising activities that we cannot resolve to your satisfaction, the next level of the complaints procedure is to contact the Monitoring Group of the Statement of Guiding Principles for Fundraising. You can email the group at [email protected].

Any and all matter of illegality will be addressed immediately to An Garda Síochana.

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