Get anonymous support 24/7 with our text message support service

Connect with a trained volunteer who will listen to you, and help you to move forward feeling better.
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Do you need someone to talk to right now?’s text message support service is available 24 hours a day, 7 days a week. We provide in-the-moment anonymous support and problem solving when you need it most.

Free-text SPUNOUT to 50808 to chat with a trained volunteer.

We know that finding the right support is important, especially if you need someone to talk to right now. We aim to connect every texter to a trained volunteer in less than five minutes any day, any time to provide crisis help. They will listen to you and provide nonjudgmental and empathetic support so that you can find the right next step to feel better.

How does our text message support service work?

The trained volunteer will introduce themselves, reflect on what you’ve said, and invite you to share at your own pace. You’ll text back and forth, only sharing what you feel comfortable with. By asking questions, listening to you and responding with support, they will help you sort through your feelings until you both feel you are now in a calm, safe place. You might be provided with some signposting to other services offered by our partner organisations, so that you can continue to get support.

Our text message support service could help with urgent issues such as:

  • Dealing with issues in school
  • Bullying
  • Suicidal thoughts
  • Abuse or assault
  • Self-harm
  • Relationship breakdown

Free-text SPUNOUT to 50808 to begin.


We are always looking for ways to improve our services. If you have any feedback or have a problem using this service please email us your mobile number, mobile provider (e.g. Three, Vodafone, etc.) and time you most recently tried to get in touch to [email protected]

We will only use this information to help us analyse any technical issues and then it will be deleted. We won’t be able to provide any further individual feedback but it will help us provide the best possible service.

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