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What are Jigsaw online group chats and how can I access them?

If you are looking for support with your mental health, online group chats may be an option for you


Written by SpunOut | View this authors Twitter page and posted in news


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Jigsaw Online groups chats are for young people from age 12 up to 25. The groups cover a number of topics such as managing stress, coping with feeling low, dealing with family conflict and staying positive, so you can choose the one that is most relevant to you.

Jigsaw helps young people (12 to 25) across Ireland with their mental health. They aim to provide support for young people when difficulties start for them, before they need more longer term mental health services. Find out more about the Jigsaw service.

How can an online group chat be helpful for me?

Getting involved in a group chat can give you space to talk about what is going on for you. You can also speak with other young people who may be in a similar situation. Connecting with others is a really good way of looking after your mental health during the COVID-19 (Coronavirus) pandemic.

Who will be in the group?

The group will be made up of other young people in Ireland who have signed up for the same topic. There is a maximum of 10 young people in each chat to allow everyone to have a chance to get involved if they want to. There will also be a Jigsaw staff member who is trained in supporting young people with their mental health. They will ask questions, help to guide the conversation and make sure everyone is included.

What can I expect from the chat?

During the chat you will be able to hear from other young people who may be experiencing similar feelings to you or be in a similar situation. This can help to reassure you that you are not on your own. You will also have an opportunity to share ways that you cope with how you're feeling and get ideas and suggestions from others in the group.

Will I have to share personal details?

There are group chat guidelines to explain the best way to interact to make sure the conversation is safe and supportive for everyone. You will be asked to use a different name other than your real one. It’s important not to share your contact details or any other information that could identify you to other people.

How do I sign up ?

You can sign up on the Jigsaw website in the live group chats section. There are currently two group chats daily, on different topics, from Monday to Friday. You will need to apply 3 hours before the group starts to make sure there is a free space.

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Published April 2nd2020
Last updated Octo­ber 23rd2020
Can this be improved? Contact editor@spunout.ie if you have any suggestions for this article.
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